1. Introduction

Welcome to Thong Siek Food Industry Pte Ltd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.

By using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect different types of personal data, including:

a. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Payment details (if applicable)

b. Non-Personal Information

• Browser type and version
• IP address
• Device information
• Website usage data (cookies, analytics, etc.)

3. How We Use Your Information

We use your information for:

• Processing orders and transactions
• Providing customer support
• Sending updates, promotions, or marketing materials
• Improving our website and services
• Complying with legal and regulatory requirements

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers (e.g., delivery partners, payment processors)
• Regulatory Authorities (if required by law)
• Business Partners (only with your consent)

5. Data Security

We implement security measures to protect your data, including encryption and access controls. However, no system is 100% secure, and we encourage you to take precautions.

6. Your Rights

You have the right to:

• Request access to your personal data
• Correct or delete your information
• Withdraw consent for marketing communications

To exercise these rights, contact us at enquiry@thongsiek.com

7. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Please review this page for the latest version.

10. Contact Us

For privacy-related inquiries, please contact:

Thong Siek Food Industry Pte Ltd
Email: enquiry@thongsiek.com
Address: 22 Senoko Way Singapore 758044