Innovative Production Technology
Innovation is the key to our business. We have always been on the forefront of innovation. Many of the products currently seen in the industry have been pioneered by Thong Siek. We will continue to strive towards producing new and tasty products for our consumers.
Our success is dependent upon the collective energy and intelligence of all of our employees. We strive to create a work environment where motivated employees can flourish and succeed to their highest potential. We appreciate effort and reward results.
Precise and Prompt Delivery
At Thong Siek, we believe that time is very important, and we do not want to waste our customer's time. That is why we have more than 30 delivery trucks in the small island of Singapore. This is to ensure that our customers get our products on time for their business, and our products will be as fresh as it was just out of the factory.
Reliable Customer Service
With our call centre working round the clock, you can be sure that your needs will be heard and fulfilled. Every customer is important to us, and we welcome all feedback and complaints, so that we know where we have gone wrong, and make sure that every customer is satisfied in the end.
We have high standards and our goal is to produce and sell the highest quality products we possibly can. We define quality by evaluating the ingredients, freshness, safety, taste, nutrition value and appearance of all of the products we carry.
Stringent Enforcement of Hygiene Standards
We have hygiene officers making stringent checks on all parts of the production process. All of our workers have to be correctly attired and follow our stringent hygiene standards. As a testament to our hygiene standards, we have been awarded 'A' grade by the Agri-Food & Veterinary Authority of Singapore (AVA) for more than 10 years running, also receiving the AVA Silver award for that achievement.
Sound Nutritional Values
Eating well is as important as living well. That is why everything we offer is made from fresh, great-tasting ingredients. Our company is committed to increasing the nutritional value of our food while improving the taste.